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Our Rail System
How to Ride Metro Rail
1. Get to your station
Arrive 10 minutes early and wait for your train to arrive.
2. Pay with TAP
Buy a TAP card and load fare at the TAP vending machine. As you pass through the turnstile or validator, TAP on dial to enter to the platform/waiting area.
3. Board the Train
Wait for train to make a complete stop and stand behind the yellow line. Let others exit before entering. Take a seat or use handrails/handholds.
4. Enjoy the Ride
5. Exit the Train
Watch and listen for your stop. As you get closer to your destination, move towards the exiting doors. Wait for doors to open and exit, make sure you have all your belongings.
Riding Tips & Safety
- Always stand way from the edge of the platform.
- Don’t lean against the train doors, keep hands clear.
- Use the overhead maps to help you watch for your station.
- Check to be sure you have all your belongings.
- Look both way when crossing the tracks.
In case of an earthquake:
- Stay onboard the train or in the station unless Metro personnel give other instructions.
- The train operator will stop the train until the shaking stops, and keep you informed with announcements.
- Once it’s safe, the train will proceed to the next station.
- If the train cannot proceed and it’s not safe to remain where you are, the operators will assist with evacuation to a safe location.
- Metro will send instructions to the train operator, and allow the train to proceed when it’s safe.
- Learn more in Metro’s guide for riders, “What to Do in an Earthquake.”
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